At wdtoto we take your personal information seriously. This Privacy Policy explains what data we collect, why we collect it, how we use it and what choices you have. Our services are available only where local law permits. Please read this page carefully before using your account.
wdtoto collects personal information you provide when registering an account, making deposits or withdrawals, or contacting our support team. This includes your name, email address, date of birth and payment method details. When you transact using DANA, OVO or GoPay, we process the transaction references necessary to complete and verify those payments. We do not store full e-wallet credentials on our servers. We also collect technical data automatically, such as your IP address, device type, browser version and pages visited. This data helps us keep our platform secure, prevent fraud and improve the experience for users in Indonesia and elsewhere. We may share your information with payment processors, identity verification providers and regulatory bodies where we are legally required to do so. We do not sell your personal data to third-party marketers. Our data practices are governed by applicable laws in the jurisdictions where we operate. Because legal requirements vary, certain rights described here may apply differently depending on your location. By using wdtoto you acknowledge this policy and consent to the data practices described. We review and update this policy periodically; continued use of the platform after changes are posted constitutes acceptance of the revised terms.
Transaction references from DANA payments are used solely for verification and fraud prevention.
OVO payment data is processed by our payment partner and retained only as long as required by applicable law.
GoPay transaction identifiers are logged to confirm deposit and withdrawal status in your account history.
We may request identity documents to comply with anti-fraud and regulatory requirements.
We will notify you of material changes to this policy via email or an in-platform notice.
If you have questions about this policy, wish to access your data or want to request a correction, our support team is ready to help. Reach us through any of the channels below.
Send your privacy request or question to our dedicated support address and we will respond within a reasonable time.
Use the live chat feature on our platform to speak directly with a support agent about any data or account concern.
Browse our Help Centre for answers to common privacy questions and step-by-step guides for submitting data requests.
wdtoto is committed to responsible data handling across every part of your account experience. Here is how we approach the key areas of this policy.
We collect only the information necessary to operate your account, process transactions and meet our legal obligations. Your data is not sold to advertisers.
We use cookies and similar technologies to keep you logged in, remember your preferences and analyse platform performance. You can manage cookie preferences through your browser settings.
We apply technical safeguards to protect your account. Keep your password private and do not share your login details with anyone.
We retain your data for as long as your account is active and as required by law. To request access, correction or deletion of your data, contact our support team using the details in this policy.
Common questions about your data rights and how wdtoto handles your personal information.
We collect information you provide directly, such as your name, email address and date of birth, as well as technical data like your IP address and device type that is gathered automatically when you use the platform.
Yes. You have the right to request a copy of the personal data we hold about you. Contact our support team by email or live chat and we will guide you through the process.
Reach out to our support team with your request. We will review it in line with our legal obligations and respond within a reasonable timeframe. Some data may need to be retained to comply with regulatory requirements.
We share data with payment processors such as those handling DANA, OVO and GoPay transactions, identity verification providers and regulatory bodies where legally required. We do not sell your personal data to third-party marketers.
Cookies help us keep your session active, remember your settings and understand how the platform is used. You can control or disable cookies in your browser, though some features may not work correctly without them.
Please contact our support team via email or live chat. We take privacy concerns seriously and will work with you to resolve any issue as promptly as possible.